Frequently Asked Questions (FAQ)
Q: I want to list my horse for auction with AWC. What are the fees and charges for doing this?
A: All of our fees and charges are listed HERE on the website.
Q: What happens if a horse does not make the reserve price?
A: If the horse/gear item does not meet the reserve requested by the vendor the horse is deemed NOT SOLD, in this circumstance an AWC staff member will contact both the VENDOR and the HIGHEST BIDDER to try an arrange an agreed sale, if this DOES NOT HAPPEN we will then invite the VENDOR to re-list the horse in the next auction.
Q: I'm the winning bidder - now what happens?
A: Congratulations, now you've won your lot an AWC staff member will move forward and take the payment from the credit card you listed when registering for our auction. That same staff member will then contact you directly to pass on the vendor name, phone number and discuss your pickup/transport arrangements.
Q: I'd like to list my HORSE/FLOAT/TACK for sale in your auction, where do i find the vendor forms?
A: Vendor forms can be found HERE
Q: When will the buyer pick up the HORSE/FLOAT/TACK?
A: An AWC staff member will contact you once the sale transaction is complete, they will advise you of the details you will need to make contact with the buyer and vice versa. Once you've received this confirmation we request that you arrange the collection time ASAP.
Q: Are there any other fees and charges applicable to me (the buyer) other than the final sale price?
A: AWC does not charge any additional buyers premium fees etc however there will be a 1% CREDIT CARD fee added to each individual payment. Any additional paymenta for POSTAGE on Gear/Tack Items will be applicable also.